I would like to highlight an important issue pertaining to BSNL braodband subscribers. BSNL is following an incorrect procedure for billing its broadband subscribers. I was over-billed in the month of February and March. We all know that BSNL offers free downloads between 0200 and 0800 hrs.Surprisingly they do not bill you for the actual time of download, even if you schedule your downloads for between those time points. If you stay online for 24hrs, they will charge you for 24hrs.
Say i log in at 0000 on Monday and log out at 0000 Tuesday. I schedule my downloads for six hrs(0200 to 0800). I download 240mb in those six hrs. BSNL says only 240/24*6 = 60mb is free , & charge you for 180mb. This is shocking, and if this were the US or any other country, it would have resulted in a class action suit. This method must be netting them crores of revenue from unaware, innocent and policy abiding customers. This needs to be stopped, and necessary actions must be taken.
Your feedback is welcome.
Note: Article posted in Digit Magzine regarding the same.